Entry Policies


Entry Process


Individuals

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Each entrant 18 years or older must enter themselves, using their own unique email address. Participants under 18 must have a parent or guardian enter on their behalf.


Teams

Teams

Registration requires one team member to register as the team captain, and the other team member/s to then join the team.

Step One: Team Captain Registration. When registering as team captain, you will be required to create a team name and password. Once you have successfully entered as team captain, please inform your team mate/s of the team name and password.

Step Two: Team Member Registration. When the second member registers, they are required to register as a team member. As part of their registration process, they will be asked to join a team, and here they will need to search for your team by name, then enter the password.


Withdrawals

If you need to withdraw you can choose to either refund your entry or transfer your entry to someone else, as per the transfer and refund policies below.


Refund Your Entry

Entry fee refund requests submitted up until midnight Sunday 9 October 2016 will receive 50% refund of their entry fee.

Entry refunds requested from Monday 10 October 2016 to midnight Saturday 31 December 2016 will receive 25% of their entry fee.

Withdrawal requests submitted from 1 January 2017 will receive no refund, and no roll over entries are available in any circumstances. Requests for refunds must be notified to the organisers via motatapu@ironman.com


Transfers


Transfer Your Entry To Someone Else

Participants can transfer their race entry to someone else up until midnight Sunday 12 February 2017 using the approved transfer process. No transfers will be accepted after this date.

It is not permitted to transfer your race entry to someone else other than through this process, including on Race Day.

It is very important for health and safety reasons for us to know the correct identity of every athlete on course, and accordingly it is strictly prohibited to race under another person’s race bib. 

Any athletes caught doing this will be disqualified and may be prevented from entering future events.

The process for transferring your entry is as follows:

  • A transfer fee of $25.00 will be charged to the withdrawing athlete.
  • It is not possible to transfer your entry to someone else to a different event (I.e. Miners Trail to Off Road Marathon).
  • All Shuttle Bus tickets are non-transferable.  The person purchasing the transferred entry will need to purchase new Shuttle Bus tickets at the time of the online transfer.
  • To transfer an entry to someone else the initial registrant goes to myevents.active.com and logs in using their active.com account, finds the registration they wish to transfer and clicks the link ‘Transfer the registration to another athlete’, and then follows the necessary steps. Please note: the receiving athlete will need to pay for the entry fee in order for the transfer to process, then the original athlete will be refunded their entry fee less the $25.00 transfer fee.

Transfer Your Entry To A Different Event

Participants can request to transfer their entry between different events until the event is sold out. Once the event is sold out and entries have closed to that event, no transfers will be accepted.

A transfer fee of $25.00 will be charged for all transfers between events.

If you decide to upgrade your event to a longer distance event and space is available, you will need to pay the difference in entry fees.

If you decide to downgrade your event to a shorter distance event and space is available, unfortunately we are not able to refund the difference in entry fees.

If you would like to transfer between race distances, then please email us at motatapu@ironman.com