Entry Policies

Entry Process


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Each entrant 18 years or older must enter themselves, using their own unique email address. Participants under 18 must have a parent or guardian enter on their behalf.



Registration requires one team member to register as the team captain, and the other team member/s to then join the team.

Step One: Team Captain Registration. When registering as team captain, you will be required to create a team name and password. Once you have successfully entered as team captain, please inform your team mate/s of the team name and password.

Step Two: Team Member Registration. When the second member registers, they are required to register as a team member. As part of their registration process, they will be asked to join a team, and here they will need to search for your team by name, then enter the password.


Key Dates

2 aPRIL 2019 Entries open
30 September  Early bird entries close
15 December 50% refund closes
25 JANUARY 2020 25% refund closes
31 January Standard entries close
9 FEBRUARY Cut off date for personalised bibs
12 March Person-to-person transfers close at 5pm
12 March Online entries and transport bookings close at 5pm
13 March Onsite entries taken at Athlete Check-in (if not sold out prior)
14 March Onsite entries for Off-Road Marathon, Miners Trail & Sawpit Trail Run taken at Athlete Check-in (if not sold out prior)


If you need to withdraw you can choose to either refund your entry or transfer your entry to someone else, as per the transfer and refund policies below.

Refund Your Entry

Entry fee refund requests submitted up until midnight Sunday 15 December 2019 will receive 50% refund of their entry fee.

Entry refunds requested from Monday 16 December 2019 to midnight Friday 24 January 2020 will receive 25% of their entry fee.

Withdrawal requests submitted from Saturday 25 January 2020 will receive no refund, and no roll over entries are available in any circumstances. Requests for refunds must be notified to the organisers via motatapu@ironman.com

All additional purchases with the exception of transport tickets are non-refundable.

Transport CANCELLATION Policy

Transport cancellation requests submitted up until midnight Sunday 2 February 2020 will receive 50% of their transport fee. Transport cancellation requests submitted after this will receive no refund of their transport fee.

If you would like to cancel your transport booking please email us at motatapu@ironman.com



Transfer Your Entry To Someone Else

Participants can transfer their race entry to someone else until 5pm, Thursday 12 March 2020 using the approved transfer process. No transfers will be accepted after this date.

It is not permitted to transfer your race entry to someone else other than through this process, including on Race Day.

It is very important for health and safety reasons for us to know the correct identity of every athlete on course, and accordingly it is strictly prohibited to race under another person’s race bib. 

Any athletes caught doing this will be disqualified and may be prevented from entering future events.

The process for transferring your entry is as follows:

  • A transfer fee of $25.00 will be charged to the withdrawing athlete.
  • It is not possible to transfer your entry to someone else to a different event (i.e. Miners Trail to Off-Road Marathon).
  • All transport tickets are non-transferable.  The person purchasing the transferred entry will need to purchase new transport tickets at the time of the online transfer.
  • To transfer an entry to someone else the initial registrant goes to myevents.active.com and logs in using their active.com account, finds the registration they wish to transfer and clicks the link ‘Transfer the registration to another athlete’, and then follows the necessary steps. Please note: the receiving athlete will need to pay for the entry fee at the current price in order for the transfer to process, then the original athlete will be refunded their entry fee less the $25.00 transfer fee.

Transfer Your Entry To A Different Event

Participants can request to transfer their entry between different events until the event is sold out or online entries have closed. Once the event is sold out and entries have closed to that event, no transfers will be accepted.

A transfer fee of $25.00 will be charged for all transfers between events.

If you decide to upgrade your event to a longer distance event and space is available, you will need to pay the difference in entry fees.

If you decide to downgrade your event to a shorter distance event and space is available, unfortunately we are not able to refund the difference in entry fees.

If you would like to transfer between race distances, then please email us at motatapu@ironman.com