|2 aPRIL 2019||Entries open|
|30 September||Early bird entries close|
|15 December||50% refund closes|
|25 JANUARY 2020||25% refund closes|
|31 January||Standard entries close|
|9 FEBRUARY||Cut off date for personalised bibs|
|12 March||Person-to-person transfers close at 5pm|
|12 March||Online entries and transport bookings close at 5pm|
|13 March||Onsite entries taken at Athlete Check-in (if not sold out prior)|
|14 March||Onsite entries for Off-Road Marathon, Miners Trail & Sawpit Trail Run taken at Athlete Check-in (if not sold out prior)|
If you need to withdraw you can choose to either refund your entry or transfer your entry to someone else, as per the transfer and refund policies below.
Entry fee refund requests submitted up until midnight Sunday 15 December 2019 will receive 50% refund of their entry fee.
Entry refunds requested from Monday 16 December 2019 to midnight Friday 24 January 2020 will receive 25% of their entry fee.
Withdrawal requests submitted from Saturday 25 January 2020 will receive no refund, and no roll over entries are available in any circumstances. Requests for refunds must be notified to the organisers via firstname.lastname@example.org
All additional purchases with the exception of transport tickets are non-refundable.
Transport cancellation requests submitted up until midnight Sunday 2 February 2020 will receive 50% of their transport fee. Transport cancellation requests submitted after this will receive no refund of their transport fee.
If you would like to cancel your transport booking please email us at email@example.com
Participants can transfer their race entry to someone else until 5pm, Thursday 12 March 2020 using the approved transfer process. No transfers will be accepted after this date.
It is not permitted to transfer your race entry to someone else other than through this process, including on Race Day.
It is very important for health and safety reasons for us to know the correct identity of every athlete on course, and accordingly it is strictly prohibited to race under another person’s race bib.
Any athletes caught doing this will be disqualified and may be prevented from entering future events.
The process for transferring your entry is as follows:
Participants can request to transfer their entry between different events until the event is sold out or online entries have closed. Once the event is sold out and entries have closed to that event, no transfers will be accepted.
A transfer fee of $25.00 will be charged for all transfers between events.
If you decide to upgrade your event to a longer distance event and space is available, you will need to pay the difference in entry fees.
If you decide to downgrade your event to a shorter distance event and space is available, unfortunately we are not able to refund the difference in entry fees.
If you would like to transfer between race distances, then please email us at firstname.lastname@example.org